Effective Date: 1st August 2025
Last Updated: 1st August 2025
Privacy Policy
At soboshop.in (“we”, “us”, “our”), your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit or make a purchase from our website.
1. Information We Collect
We may collect the following types of personal data:
A. Personal Identification Information
- Name
- Email address
- Phone number
- Shipping and billing address
B. Payment Information
- We do not store your credit/debit card or UPI details. Payments are processed securely via third-party gateways.
C. Device Information
- IP address
- Browser type and version
- Time zone, cookies, device IDs
- How you interact with our website (analytics data)
D. Order Histor
- Products purchased, date, amount, shipping status
2. How We Use Your Information
We use your data to:
- Process and fulfill your orders.
- Communicate with you regarding orders, support, and updates.
- Improve website functionality and user experience.
- Comply with legal obligations.
- Send marketing emails or offers (with your consent)
3. Sharing Your Information
We do not sell or rent your personal data. We may share your information with:
- Trusted third-party partners: e.g., payment processors, courier partners, email service providers.
- Law enforcement or government agencies, if required by law.
- Analytics tools like Google Analytics for website usage analysis (non-personally identifiable data).
4. Your Rights
Depending on your location, you may have the right to:
- Access, correct, or delete your personal information.
- Withdraw consent for marketing communications.
- Request a copy of the data we store about you.
5. Cookies & Tracking Technologies.
We use cookies to:
- Remember your login and cart details.
- Provide personalized experiences.
- Track analytics (e.g., page visits, product views).
You can disable cookies in your browser settings, but this may affect site functionality.
6. Data Security
We use secure servers, HTTPS encryption, and access control to protect your data. However, no internet transmission is 100% secure, and we cannot guarantee absolute security.
7. Data Retention
We retain your personal information for as long as needed to provide services and comply with legal obligations (e.g., tax and audit requirements).
8. Children’s Privacy
Our site is not intended for children under 13. We do not knowingly collect personal information from minors.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted here with a revised and Continued use of the website after changes implies your agreement.
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